Privacy Policy

Information we may collect

We may collect contact information you provide, support messages, account details needed to operate a platform, New Era account requests, selected feature-access requests, saved preferences, and basic technical information such as device, browser, and usage records.

How we use information

We use information to operate studio websites and platforms, provide support, respond to inquiries, maintain account access, manage selected feature-access requests, improve reliability, and meet legal or platform requirements.

Sharing

We do not sell personal information. We may share information with service providers that help operate hosting, email, support, analytics, security, or platform infrastructure, or when required by law.

Retention and deletion

We keep information only as long as needed for the purposes described here, unless a longer period is required for legal, security, backup, accounting, or operational reasons. Account deletion instructions are available on the Account Deletion page.

Children

New Era Studios websites and operated platforms are not intended for children under 13. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

Contact

For privacy questions, contact [email protected] or [email protected].